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FAQ

  • Will I be eligible for a return?
    Yes, our consumers will be promised to return or exchange the products with any quality problems and be compensated for the loss arising therefrom. Please find the information in detail in our return policy.
  • Where the products come from?
    We get the products from our factories directly.
  • Do I need to pay shipment fees?
    No, we pay the freight charge if your order is over $100US.
  • How about your delivery time?
    We send our products from LA. directly. Your shipment will be delivered within 7 days once you place an order on our website, depending on which state the shipment is going to.
  • How about the flavor of your products?
    We promise every single product is of good flavor and best quality. Due to the fact that not all the flavors are equally selling good, we may experience that some of the flavors are gone too fast before we restock them. Our sales representative will inform and communicate with clients via email to find out that we can ship other flavors or hold the orders till the flavors arrive.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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